Third party software is
e.g. control panel, app installer, site builder, DB server, etc,
» beyond our control
» cannot be changed by us normally
» updated normally earliest if and when all parts of the platform work together.
You can usually install remotely or via your web developer
from the source as you found it if within ToS/AUP.
We do not get involved with individual apps/scripts/sites/etc
as this would be for you or your web developer to operate.